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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Katrina Charles

July 18, 2024

5  out of  5 rating by Katrina Charles
"LOOK NO FURTHER!!! Cathie Halko is the BEST!! I was getting taken advantage of by another company progressive BADLY!! About 4 years ago Cathie started saving me HUNDREDS a month!!! I now have my vehicles, home, business, and life insurance through her and my family and I will go nowhere else for life! We are FULLY COVERED and we have ALWAYS felt protected in her care!! I send everyone I know to her!! BEST PROTECTION AT THE BEST PRICE!!"
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Colin McEwen

July 18, 2024

5  out of  5 rating by Colin McEwen
"Simply the best insurance agent I’ve ever had. Period. Works hard for her clients. Does so with grace, honestly and kindness. Giving five stars because I can’t give six."
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Donna Halko

July 18, 2024

5  out of  5 rating by Donna Halko
"Every time I called Cathie Halko-State Farm agency I’ve always been helped right away. No question is considered stupid. All my questions were answered & explained, if necessary. A recommendation was always given if needed. Overall great experience. 100% satisfied."
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Emily Taylor

July 18, 2024

5  out of  5 rating by Emily Taylor
"Cathie is truly the BEST! So very knowledgeable and truly cares about you. Her office goes above and beyond for the customer. I’m happy to refer people I know here!"
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Theresa morris

July 18, 2024

5  out of  5 rating by Theresa morris
"Cathie was absolutely amazing! She went above and beyond for all my insurance needs and saved me over $100 a month on my car insurance! She bundled my home owners insurance right in with my car and made the transition so easy as a first time home buyer new to Ohio! Strongly recommend! She is fast, friendly and just extremely knowledgeable on all insurance needs!"
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Katie Heffernan

July 18, 2024

5  out of  5 rating by Katie Heffernan
"Cathie and her team are absolutely unstoppable. Started using her as a professional referral about 4 years ago for my clients, and I was so impressed I moved all of my own stuff to her. They are timely, knowledgeable, competent and even just fun to engage with! Locally owned female business is the cherry on top. Every year I forget to do one thing or another, and they go the extra mile to politely get the information they need without me having to remember. Get your insurance here!"
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Chad Slaby

July 18, 2024

5  out of  5 rating by Chad Slaby
"Cathie and staff are professional, knowledgeable, and polite. They have been available on weekends and evenings to answer any questions I have had. My wife and I had separate policies when we switched. I pay less than my old policy for both of our policies."
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Avril Willoughby

July 18, 2024

5  out of  5 rating by Avril Willoughby
"Cathie Halko continues to be available when any concern comes to mind. We had a huge limb fall on our property on a Sunday morning and she answered, I thought I had lost my wedding ring(found it) and she reassured me that I was covered, a couple of nasty storms hit and she again was able to give me peace of mind. Her and her team fights the battles for me, which is a huge blessing as a mom of two. I don’t have to wonder about the welfare of my children, if God call my husband or I home. Cathie provides insurance and also reassurance, which allows us to focus on what’s really important."
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Sammy Chaytor

July 18, 2024

5  out of  5 rating by Sammy Chaytor
"We had a great experience with cathie during a pretty serious claim on our home. I was surprised how involved she was. Very responsive and professional."
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Dane Donaldson

July 18, 2024

5  out of  5 rating by Dane Donaldson
"Cathie is a rare individual that brings intelligence and charisma to helping you navigate the complex world of insurance."
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Madeline gumina

July 18, 2024

5  out of  5 rating by Madeline gumina
"Excellent customer service. Great rates. I was being overcharged for years, and Cathie Halko got my home, auto, and boat insurance down by hundreds of dollars each year."
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Samantha Minute

July 18, 2024

5  out of  5 rating by Samantha Minute
"Cathie and her team are amazing! They have always made me feel like they truly care anytime I've contacted them, whether it's Cathie directly or someone in her office they are fast and efficient. I would recommend this office to anyone and everyone."
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Sean Porter

July 11, 2024

5  out of  5 rating by Sean Porter
"Before I worked with Ms. Halko I had only communicated with Insurance Agents via email. With Ms. Halko, from the jump she was text messaging and calling me anytime I had any questions or concerns about my policy. She is very easy to work with and even answered me while she was on vacation. She will do anything and everything to ensure that her clients needs are met. I highly recommend her to anyone who wants to find a trustworthy and reliable Insurance Agent at State Farm."
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Lance Scadden

July 11, 2024

5  out of  5 rating by Lance Scadden
"I had the absolute pleasure of working with Cathie Halko from State Farm, and I can't speak highly enough about the experience. From the moment we first connected, Cathie exhibited a level of professionalism and genuine care that is truly rare to find. What stood out the most was Cathie's incredible knowledge and expertise in the field. She took the time to thoroughly explain all my options, ensuring I fully understood the coverage I was getting. Her patience and clarity made the entire process seamless and stress-free. Cathie went above and beyond to tailor a policy that perfectly suited my needs, all while providing exceptional customer service. Her prompt responses to my queries, whether via phone or email, were impressive and greatly appreciated. It's clear that Cathie genuinely cares about her clients' well-being and satisfaction. In addition to her outstanding professionalism, Cathie has a warm and friendly demeanor that instantly puts you at ease. She made me feel valued as a customer and went the extra mile to ensure I was completely satisfied with my policy. I wholeheartedly recommend Cathie Halko to anyone in need of insurance services. Her dedication, expertise, and exceptional customer service make her a standout agent at State Farm. Thank you, Cathie, for your outstanding service and for making the insurance process a positive and reassuring experience!"
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Erin Drwal

June 19, 2024

1  out of  5 rating by Erin Drwal
"Our initial experience with Cathie and her team was very positive - They seemed attentive and friendly over 3 years. That quickly changed when we had to submit two unexpected claims within a 6-month timeframe in 2023 (hail damage and a basement flood). From the beginning, I told her I just wanted to make our home whole and this is still ongoing almost a year later. When we received our initial report + payout, I was the one that had to break it down for Cathie - She repeatedly told me that we were responsible for our deductible (which I 100% understood), but my point was what State Farm was covering compared to what the restoration company was charging was off by 4-figures. After several phone calls with Cathie and growing frustration, she stepped in and helped us negotiate a lower amount - This is not something she took initiative to do from the start because she thought the initial payout was "fair." This is just one example of two very frustrating claims processes where you would hope your agent would help to guide you along. State Farm ended up not renewing our home insurance - We found out via letter (not from Cathie who didn't contact us until after the fact). Starting fresh with a new agent and company is for the best, but I would advise anyone to do their due diligence on the frontend prior to selecting Cathie as their agent... Everything was great, friendly, excellent service until we really needed her to step in, advise us and advocate on our behalf."
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carrie johnson

April 12, 2024

5  out of  5 rating by carrie johnson
"They help wit insurance"
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MIke Jurcisek

April 5, 2024

5  out of  5 rating by MIke Jurcisek
"By FAR, The most helpful, courteous & professional insurance company I've had the pleasure to deal with, all pricing and coverage as well as on time i.d. cards promptly delivered,To Cathie Halco and ALL the staff at State Farm, you set the example that other insurance companies should follow, once again simply the best!!!."
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Carl Gumina

March 6, 2024

5  out of  5 rating by Carl Gumina
"Cathie and her team are great. Very helpful and knowledgeable."
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Keith Lewandowski Sr.

March 2, 2024

5  out of  5 rating by Keith Lewandowski Sr.
"Ms. Halko was very friendly and professional. She was very helpful with recommendations on coverage."
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Carrie “Care Bear” Johnson

December 31, 2023

5  out of  5 rating by Carrie “Care Bear” Johnson
"OK and fast"
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Zach Santiago

April 28, 2023

5  out of  5 rating by Zach Santiago
"Vincent Russell does an amazing job servicing my policy on a whim! Gets everything sorted out and adjusted quickly and always in a great mood! Kudos to him and the team!"
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Savon Smith

April 28, 2023

5  out of  5 rating by Savon Smith
"My agent , Mikayla , did a great job communicating and answering all of the questions I had. I received a good rate from State Farm compared to other insurance companies."
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Nicole Smith

April 26, 2023

5  out of  5 rating by Nicole Smith
"Very friendly and helpful!!! Mikayla made it very easy and seamless to move my two homes and car policy over to State Farm. Along with getting me some life insurance to financially help my family . I highly recommend working with this great team."
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Mike Gugar

April 26, 2023

5  out of  5 rating by Mike Gugar
"Got the best advice towards the best coverage, and the best deals for that coverage. Also wears the most primo pair of khakis."
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James

April 25, 2023

5  out of  5 rating by James
"I was with geico for 7yrs prior to changing to state farm. That all changed when I found out I paid less per month with state farm. Cathie and Vincent their customer support are amazing! I will highly recommend."