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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Anthony Gologanoff

Anthony Gologanoff

September 24, 2024

5  out of  5
rating by Anthony Gologanoff
"Cathie is great and knows her stuff. Easy to work with, and always a pleasure to talk to. The fact that she saved me a ton of money as well just made it that much better."
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Holly Hockman

September 23, 2024

5  out of  5
rating by Holly Hockman
"They are the best I love the whole team!"
We responded:
"Holly you are the best and we love having you as a customer! "
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Katie Heffernan

August 31, 2024

5  out of  5
rating by Katie Heffernan
"Cathie and her team are absolutely unstoppable. Started using her as a professional referral about 4 years ago for my clients, and I was so impressed I moved all of my own stuff to her. They are timely, knowledgeable, competent and even just fun to engage with! Locally owned female business is the cherry on top. Every year I forget to do one thing or another, and they go the extra mile to politely get the information they need without me having to remember. Get your insurance here!"
We responded:
"Kate- the MVP- thank you so much for your support over the years. There aren’t words to explain how much it has meant to me and my staff. You are the absolute best person to work with and your professionalism and sincerity is unmatched. I truly wish every business owner had a Kate in their corner!"
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charles Andrews

August 30, 2024

5  out of  5
rating by charles Andrews
"I have been a customer of Cathie Halko a long time. Cathie and her staff shoot you straight, analyze your needs, and provide valuable service. The prices are always competitive and usually the best. But most importantly Cathie and her team provide assurance and peace of mind. Shout out to Bethany Webb she's great too."
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jarret graver

August 30, 2024

5  out of  5
rating by jarret graver
"Customer service is top notch. Great company from the top down. I never have to worry about my policy, Cathie and her staff are always there when I need them. Best pricing that I have found too!"
We responded:
"Thank you Jarret! We are lucky to have a client like you! We appreciate your review! "
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kimberly Lambert

August 30, 2024

5  out of  5
rating by kimberly Lambert
"I highly recommend Cathie Halko and her team for your insurance needs! They always answer the phone and have been a great help to me! Cathie goes above and beyond for her clients and I couldn't ask for a better insurance agent!"
We responded:
"Thank you Kim! We appreciate your honest and thoughtful review. We look forward to continuing to serve you in the future! You’re the best! "
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Kevin Hicks

August 30, 2024

5  out of  5
rating by Kevin Hicks
"Cathie and her team are the best. Honest and Never any pressure to purchase coverage that might not be suitable for my current situation. Cathie also pointed out areas in my policies that could use a little more coverage sharing real life stories of how this additional coverage can be a lifesaver. For a few more pennies on the dollar it's a small price to pay for extra peace of mind."
We responded:
"Thank you Kevin! We appreciate your honest and thoughtful review! As always, it is a pleasure to be your agent and look forward to working with you in the future! "
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Jackie Gaspar

August 15, 2024

5  out of  5
rating by Jackie Gaspar
"Cathie Halko is by far the best insurance agent I could ask for. I’ve been dealing with a sticky situation due to an accident I was in dating back to February. Every step of the way Cathie has had my back! Whether it’s calling the shop, claims or enterprise Cathie is on it. To have an agent who goes to bat for you time and time again is all one can ask for. She really is the bees knees! 10/10 recommend."
We responded:
"Thank you Jackie for your thoughtful review! We appreciate you as a customer and a great friend to the office! It’s our pleasure to help you and we are here for you every step of the way! "
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Paul Rigda

July 26, 2024

5  out of  5
rating by Paul Rigda
"Over the years we have tried several insurers while looking for reasonable rates and a responsive staff in the event we have to file a claim. Unfortunately, we recently had to file a claim and we couldn't be happier with the service we received in Cathie Halko's office. Her staff worked very diligently. making phone calls on our behalf to reach a fair solution in a timely manner. When the processing of our claim stalled, Shelby got on the phone with the claims department and we immediately had our claim resolved as a result of her efforts in less than a week! You can't do any better than Cathie's office when you need affordable insurance and a staff ready to represent you when you have a need."
We responded:
"Paul we truly appreciate your very kind review. It’s customers like you that make our job a JOY. Shelby is a great team memeber and we sincerely appreciate your recognition of her! "
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Donna Halko

July 22, 2024

5  out of  5
rating by Donna Halko
"Every time I called Cathie Halko-State Farm agency I’ve always been helped right away. No question is considered stupid. All my questions were answered & explained, if necessary. A recommendation was always given if needed. Overall great experience. 100% satisfied."
We responded:
"Thank you Donna! You are truly delightful to work with!"
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Carl Gumina

July 19, 2024

5  out of  5
rating by Carl Gumina
"Cathie and her team are great! Very helpful and knowledgeable. And funny too. Its been a pleasure working with them. Highly recommend."
We responded:
"Thank you Carl! We appreciate you! Thank you for you business! "
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Katrina Charles

July 18, 2024

5  out of  5
rating by Katrina Charles
"LOOK NO FURTHER!!! Cathie Halko is the BEST!! I was getting taken advantage of by another company progressive BADLY!! About 4 years ago Cathie started saving me HUNDREDS a month!!! I now have my vehicles, home, business, and life insurance through her and my family and I will go nowhere else for life! We are FULLY COVERED and we have ALWAYS felt protected in her care!! I send everyone I know to her!! BEST PROTECTION AT THE BEST PRICE!!"
We responded:
"Thank you Katrina! Your continued support is always appreciated. One business owner to another, I sincerely thank you for your kind words and loyalty over the years!! You are the absolute best! "
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Colin McEwen

July 18, 2024

5  out of  5
rating by Colin McEwen
"Simply the best insurance agent I’ve ever had. Period. Works hard for her clients. Does so with grace, honestly and kindness. Giving five stars because I can’t give six."
We responded:
"Thank you for your generous words! You are a valued client and we look forward to taking care of you in the future! "
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Emily Taylor

July 18, 2024

5  out of  5
rating by Emily Taylor
"Cathie is truly the BEST! So very knowledgeable and truly cares about you. Her office goes above and beyond for the customer. I’m happy to refer people I know here!"
We responded:
"Thank you Emily, you’re truly the best!! We appreciate your continued support! "
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Theresa morris

July 18, 2024

5  out of  5
rating by Theresa morris
"Cathie was absolutely amazing! She went above and beyond for all my insurance needs and saved me over $100 a month on my car insurance! She bundled my home owners insurance right in with my car and made the transition so easy as a first time home buyer new to Ohio! Strongly recommend! She is fast, friendly and just extremely knowledgeable on all insurance needs!"
We responded:
"Thank you so much for your thoughtful and sincere review! I am so happy to be part of your “welcome crew” in Ohio! You have been a pleasure to work with and I am so happy to have you in the State Farm family! "
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Chad Slaby

July 18, 2024

5  out of  5
rating by Chad Slaby
"Cathie and staff are professional, knowledgeable, and polite. They have been available on weekends and evenings to answer any questions I have had. My wife and I had separate policies when we switched. I pay less than my old policy for both of our policies."
We responded:
"Thank you so much for your positive feedback. You are truly delightful to work with and we look forward to helping you in the future! "
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Avril Willoughby

July 18, 2024

5  out of  5
rating by Avril Willoughby
"Cathie Halko continues to be available when any concern comes to mind. We had a huge limb fall on our property on a Sunday morning and she answered, I thought I had lost my wedding ring(found it) and she reassured me that I was covered, a couple of nasty storms hit and she again was able to give me peace of mind. Her and her team fights the battles for me, which is a huge blessing as a mom of two. I don’t have to wonder about the welfare of my children, if God call my husband or I home. Cathie provides insurance and also reassurance, which allows us to focus on what’s really important."
We responded:
"I truly appreciate this sincere and moving review. This is why I do what I do. Families like yours remind me of why I love my job. Thank you, thank you, thank you! "
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Sammy Chaytor

July 18, 2024

5  out of  5
rating by Sammy Chaytor
"We had a great experience with cathie during a pretty serious claim on our home. I was surprised how involved she was. Very responsive and professional."
We responded:
"Thank you! It has been my pleasure to help you and your family! Thank you for being such a valued customer! "
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Dane Donaldson

July 18, 2024

5  out of  5
rating by Dane Donaldson
"Cathie is a rare individual that brings intelligence and charisma to helping you navigate the complex world of insurance."
We responded:
"Thank you Dane! I can’t take credit for the charisma, but the insurance knowledge is all me! I appreciate the great review! "
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Madeline gumina

July 18, 2024

5  out of  5
rating by Madeline gumina
"Excellent customer service. Great rates. I was being overcharged for years, and Cathie Halko got my home, auto, and boat insurance down by hundreds of dollars each year."
We responded:
"My pleasure Madeline! Thanks for the review!"
Profile photo of Samantha Minute

Samantha Minute

July 18, 2024

5  out of  5
rating by Samantha Minute
"Cathie and her team are amazing! They have always made me feel like they truly care anytime I've contacted them, whether it's Cathie directly or someone in her office they are fast and efficient. I would recommend this office to anyone and everyone."
We responded:
"Thank you for your thoughtful review. We truly enjoy you and your family. We get excited when we see your name come across the phone! We appreciate your continued support! "
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Sean Porter

July 11, 2024

5  out of  5
rating by Sean Porter
"Before I worked with Ms. Halko I had only communicated with Insurance Agents via email. With Ms. Halko, from the jump she was text messaging and calling me anytime I had any questions or concerns about my policy. She is very easy to work with and even answered me while she was on vacation. She will do anything and everything to ensure that her clients needs are met. I highly recommend her to anyone who wants to find a trustworthy and reliable Insurance Agent at State Farm."
We responded:
"Sean, you are an absolute joy to work with and we appreciate your review! Happy to have you at our office and look forward to taking care of you in the future!!"
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Lance Scadden

July 11, 2024

5  out of  5
rating by Lance Scadden
"I had the absolute pleasure of working with Cathie Halko from State Farm, and I can't speak highly enough about the experience. From the moment we first connected, Cathie exhibited a level of professionalism and genuine care that is truly rare to find. What stood out the most was Cathie's incredible knowledge and expertise in the field. She took the time to thoroughly explain all my options, ensuring I fully understood the coverage I was getting. Her patience and clarity made the entire process seamless and stress-free. Cathie went above and beyond to tailor a policy that perfectly suited my needs, all while providing exceptional customer service. Her prompt responses to my queries, whether via phone or email, were impressive and greatly appreciated. It's clear that Cathie genuinely cares about her clients' well-being and satisfaction. In addition to her outstanding professionalism, Cathie has a warm and friendly demeanor that instantly puts you at ease. She made me feel valued as a customer and went the extra mile to ensure I was completely satisfied with my policy. I wholeheartedly recommend Cathie Halko to anyone in need of insurance services. Her dedication, expertise, and exceptional customer service make her a standout agent at State Farm. Thank you, Cathie, for your outstanding service and for making the insurance process a positive and reassuring experience!"
We responded:
"Thank you Lance! You have been an absolute pleasure to work with and thank you so much for your review! "
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Erin Drwal

June 19, 2024

1  out of  5
rating by Erin Drwal
"Our initial experience with Cathie and her team was very positive - They seemed attentive and friendly over 3 years. That quickly changed when we had to submit two unexpected claims within a 6-month timeframe in 2023 (hail damage and a basement flood). From the beginning, I told her I just wanted to make our home whole and this is still ongoing almost a year later. When we received our initial report + payout, I was the one that had to break it down for Cathie - She repeatedly told me that we were responsible for our deductible (which I 100% understood), but my point was what State Farm was covering compared to what the restoration company was charging was off by 4-figures. After several phone calls with Cathie and growing frustration, she stepped in and helped us negotiate a lower amount - This is not something she took initiative to do from the start because she thought the initial payout was "fair." This is just one example of two very frustrating claims processes where you would hope your agent would help to guide you along. State Farm ended up not renewing our home insurance - We found out via letter (not from Cathie who didn't contact us until after the fact). Starting fresh with a new agent and company is for the best, but I would advise anyone to do their due diligence on the frontend prior to selecting Cathie as their agent... Everything was great, friendly, excellent service until we really needed her to step in, advise us and advocate on our behalf."
We responded:
"Hello Erin, As we both know, I worked with you relentlessly on this claim. State Farm choosing to non-renew your policy because of claim activity is outside of my scope of control and I did my best to prevent it from happening. We wish you the best in your future endeavors and hope you have found an agent that better suits your needs. "
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carrie johnson

April 12, 2024

5  out of  5
rating by carrie johnson
"They help wit insurance"
We responded:
"Thank you Carrie! We appreciate your review! "